Privacy Policy

Aval Ani Bridal Studio values your privacy. This policy explains what information we may collect when you enquire about or book rental jewellery, how it is used, and the choices available to you.

Information We May Collect

Depending on customer interaction and booking requirements, Aval Ani Bridal Studio may collect:

• customer name
• phone number
• email address, if provided
• event date
• booking dates
• pickup and return information
• selected jewellery information
• enquiry messages
• booking details
• payment information and payment references where applicable
• security deposit information
• handover and return information
• customer support communications
• identity verification information where required for rental operations

How Information Is Used

Customer information may be used for:

• responding to enquiries
• checking jewellery availability
• creating and managing bookings
• communicating with customers
• payment and deposit tracking
• booking confirmation
• jewellery handover
• courier coordination where applicable
• return management
• deposit settlement
• customer support
• dispute handling
• fraud prevention
• internal business records
• accounting
• taxation
• compliance with applicable legal obligations

Payment Information

Payment transaction details and references may be processed or recorded where reasonably necessary for:

• booking management
• payment reconciliation
• deposit tracking
• refund tracking
• accounting
• dispute resolution

We do not make claims about how any external payment provider stores information beyond what our actual booking records require.

Sharing of Information

• Customer information is not sold for advertising purposes.
• Information may be shared only where reasonably necessary with service providers supporting business operations.

Examples may include:

• hosting and technology providers
• communication services
• payment-related service providers
• courier and logistics providers
• professional accounting or legal services where required

Data Security

We use reasonable technical and organisational measures to protect customer information. However, no internet-based service or electronic storage method can guarantee absolute security.

Data Retention

Information may be retained only as reasonably necessary for:

• booking history
• customer service
• business records
• dispute resolution
• accounting
• taxation
• fraud prevention
• compliance with applicable legal obligations

Customer Requests

Customers may contact Aval Ani Bridal Studio to:

• request correction of inaccurate contact information,
• raise questions regarding privacy,
• request information about applicable privacy practices.

Please use the official contact details shown on our website to reach us regarding any privacy matter.